Terms & Conditions

1. Booking and Payment

• Reservations: To secure your tour or travel service, a reservation must be made in advance. Bookings can be completed via our website, phone, or in person.
• Payment: Full payment is required at the time of booking. We accept various payment methods including credit cards and online payment platforms.

2. Cancellation and Refunds

• Cancellation Policy: Cancellations made more than 24 hours before the scheduled tour will receive a full refund. Cancellations within 24 hours may be subject to a cancellation fee or non-refundable, depending on the specific tour or service.
• Refunds: Refunds will be processed according to our cancellation policy. Please allow up to 10 business days for the refund to be reflected in your account.

3. Changes and Modifications

• Changes: Requests to change the date or time of your tour must be made at least 24 hours in advance. Changes are subject to availability and may incur additional fees.
• Modifications: Any modifications to the booking must be communicated through the original booking channel.

4. Tours and Services

• Itinerary: Tours and services are subject to change based on availability and operational considerations. We reserve the right to alter the itinerary or cancel tours if necessary.
• Liability: We are not liable for any loss, injury, or damage incurred during the tour. Participants are responsible for their own safety and belongings.

5. Health and Safety

• Requirements: Participants should be in good health and able to undertake the tour or service. Specific health or safety guidelines may apply depending on the nature of the tour.
• Compliance: All participants must comply with local regulations and safety instructions provided by our staff.

6. Privacy and Data Protection

• Personal Information: We collect and use personal information for the purpose of booking and delivering services. Your information is handled in accordance with our privacy policy.

7. Governing Law

• Jurisdiction: These terms and conditions are governed by the laws of the jurisdiction where the tour or service is provided.

By booking with us, you agree to abide by these terms and conditions. For any questions or further clarification, please contact our customer service team.